Har I en fysisk butik, hvor jeg kan se varerne?
Vi har desværre ikke en fysisk butik, Askariz Copenhagen er en 100% online webshop.
Afhentning på adressen er derfor desværre ikke muligt.
Hvor lang tid går der, før jeg modtager varen?
Vi sender alle ordrer med DHL Express, hvilket giver hurtig og sikker levering.
Leveringstider:
• Danmark: 1–3 hverdage
• Europa: 2–4 hverdage
• Worldwide: 2–6 hverdage
Bemærk at vi heler ikke ekspederer eller sender varer afsted i løbet af weekenden.
Hvornår modtager jeg tracking?
Du modtager trackinglink på e-mail, så snart din ordre er pakket og sendt.
Tracking aktiveres normalt inden for 2–6 timer, når DHL har scannet pakken.
Du kan også til enhver tid finde trackingnummer og følge ordrestatus direkte under “Mine Ordrer” i din Askariz-profil.
Hvilke betalingsmetoder accepterer I?
Vi accepterer Visa, Mastercard, American Express, PayPal, Apple Pay.
Alle betalinger behandles sikkert og krypteret.
Jeg har ikke modtaget min ordrebekræftelse?
Tjek din spam/uønsket mappe. Hvis den ikke er der, kontakt os på info@askariz.dk.
Kan jeg ændre eller annullere min ordre?
Hvis ordren endnu ikke er sendt, kan vi normalt nå at ændre adresse eller annullere.
Kontakt os hurtigst muligt på info@askariz.dk.
Hvordan returnerer jeg en vare?
Du kan returnere varer inden for 14 dage. Kontakt os via e-mail for returvejledning.
Returforsendelser er for kundens egen regning.
Af hensyn til sikkerhed anbefaler vi, at du vælger en fragtmetode med tracking.
Hvilken størrelse skal jeg vælge?
Vi tilbyder både oversize fit og regular fit, så du kan vælge den stil, der passer bedst til dig.
Oversize fit:
Sidder løsere og mere boxy. Vælg din normale størrelse for en afslappet, oversized pasform.
Ønsker du et mindre oversize look, kan du gå én størrelse ned.
Regular fit:
Sidder mere klassisk og almindeligt. Vi anbefaler, at du vælger din normale størrelse.
Er du i tvivl mellem to størrelser, anbefaler vi at vælge den største.
Do you have a physical store where I can see the products?
We do not have a physical store. Askariz Copenhagen is a 100% online webshop.
Therefore, it is not possible to pick up orders at our address.
How long does delivery take?
We ship all orders with DHL Express for fast and secure delivery.
Delivery times:
• Denmark: 1–3 business days
• Europe: 2–4 business days
• Worldwide: 2–6 business days
Please note that we do not process or ship orders during weekends.
When will I receive my tracking?
You will receive a tracking link by email as soon as your order has been packed and shipped.
Tracking is usually activated within 2–6 hours after DHL has scanned the parcel.
You can also find your tracking number and follow your order status at any time under “My Orders” in your Askariz profile.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
All payments are processed securely and encrypted.
I have not received my order confirmation?
Please check your spam/junk folder. If it is not there, feel free to contact us at info@askariz.dk.
Can I change or cancel my order?
If your order has not yet been shipped, we can usually change the address or cancel it.
Please contact us as soon as possible at info@askariz.dk.
How do I return an item?
You can return items within 14 days. Contact us via email for return instructions.
Return shipping is at the customer’s own expense.
For safety, we recommend using a shipping method that includes tracking.
Which size should I choose?
We offer both oversize fit and regular fit, so you can choose the style that suits you best.
Oversize fit:
A looser and more boxy fit. Choose your normal size for a relaxed, oversized look.
If you prefer a less oversized fit, you can size down one size.
Regular fit:
A more classic and standard fit. We recommend choosing your normal size.
If you are between two sizes, we generally recommend choosing the larger one.